Refund:

Cancellations made within 24 hours will receive 100% refund or can be rebooked

Cancellations made within 12 hours hours of scheduled sauna session will receive a 50% refund.

Cancellations made within less then 12 hours will not receive a refund.

Rebooking

Rebooking request can be made with 24 hours notice

Booking Your Sauna Experience:

1. Select your preferred location.

2. Click on "Book Now."

3. Choose the desired sauna option.

4. Pick a date from the calendar on the left.

5. Follow the prompts to complete your checkout.

Enjoy your relaxation time!

Locate the confirmation email you received when you booked your sauna session.

In the upper left of that email there is a link that will say change booking or cancel booking.

Please note that 24hr notice is required to cancel a booking

When preparing for a sauna session, it's essential to bring the necessary items to ensure a comfortable and enjoyable experience. Here's a list of items you should consider bringing to your sauna session:

1. Two Towels: Bring one large towel to sit or lie on inside the sauna and another to dry off after the session.

2. Water: Staying hydrated during the sauna session is crucial. Bring a water bottle to sip water and replenish fluids as you sweat.

3. Flip Flops or Sandals: Wearing flip flops or sandals will protect your feet from hot surfaces and maintain good hygiene inside the sauna.

4. Bathing Suit & Extra Clothing: At our sauna experience a bathing suite is required so we ask that you wear your bathing suite inside the sauna and to bring a change of clothes for after your session is finished

5. Extra Towel or Robe: Some people like to wrap themselves in a robe or use an extra towel to cover up during breaks outside the sauna especially during the fall and winter months

6. Snacks: No eating is allowed inside the sauna but after the sauna, you may feel hungry, so having some light snacks or fruits can be a good idea.

For your safety, alcoholic beverages are not allowed in the sauna. We recommend enjoying water or non-alcoholic drinks instead. Thank you for your understanding!

We understand and appreciate the cultural significance of nude sauna bathing; however, we do not allow nudity at our sauna locations.

1. Sauna Session:

- Start with a sauna session: Enter the traditional sauna, which is heated using a wood sauna heater. The temperature inside can range from 70°C to 100°C (160°F to 212°F).

- Stay in the sauna for about 10 to 20 minutes, or as per your comfort level. During this time, your body heats up, and you begin to sweat, which helps detoxify and relax your muscles.

2. Cooling Down:

- After the sauna, step out of the hot room and take a cool shower or rinse your body with cold water. This helps regulate your body temperature and prevent overheating.

3. Cold Plunge:

- Submerge yourself in a cold plunge pool or a cold shower. The water temperature is usually between 8°C to 12°C (50°F to 59°F),

- Stay in the cold plunge for a brief period, usually around 1 to 3 minutes. The sudden cold exposure constricts blood vessels and triggers a rush of endorphins, providing an energizing effect.

4. Rest and Repeat:

- After the cold plunge, allow your body to rest and recover. You can relax in our resting area or take a brief walk to help restore your body's natural balance.

Then repeat the cycle. During a 90 minute session you can expect to get between 4-5 cycles.

Always listen to your body and adjust the duration of each session accordingly.